Max: "I'm gonna have to operate, 99." 99: "Max, you can't do that. You're not a doctor. . . You're so squeamish you can't even stand the sight of blood." Max: "Yes, well, I don't plan to watch."
While Max is visiting 99 and the twins at the hospital, the two CONTROLagents are mistaken for a doctor and nurse and kidnapped by henchmen of KAOS killer Big Eddie Little who needs to have a bullet removed - a bullet inflicted by none other than Maxwell Smart upon whom Big Ed has worn revenge.